Kirin House Japanese Steak House & Sushi Bar

Reviews about Kirin House Japanese Steak House & Sushi Bar

• 5 / 5

  By keith cross
  This place was great!!!! My wife and I just stopped in, because we were in the area, and wow it was AWESOME. We will make a 2 hour trip out here to eat again thats for sure and be sure to ask for Hannah. She will take GREAT care of you. Very prompt service and takes the time to let you know you're not just a customer to her.
  December 13, 2016
• 1 / 5

  By Leighann Ford
  I wish I could actually base my review on the food, but unfortunately, I never made it that far.
  
  Knowing Father's Day is one of the busiest days of the year, I made a reservation for our family at 5:30 and requested a hibachi table for us. I was told by the woman that took my reservation that they didn't open until 5:30 that day, so getting a hibachi table shouldn't be an issue and put us down for one.
  
  Upon arriving, we noticed that the restaurant opened at 4:30, and the hibachi area was already busy when we walked in. After initially telling us they couldn't find our reservation, the hostess came back and said she found us and had a table for us, but we wouldn't see our chef for about an hour and a half.
  
  In other words, we had a reservation but would be sitting at our table until 7:00 until we were served.
  
  She went on to explain that they had walk ins that they had to seat and therefore, those people took priority over us. There was no offer to have a manager come speak with us or any offer to accommodate us in any other way. She also had a bit of an attitude when we told her we would be contacting management and leaving a review about this experience by responding, "please do."
  
  So here we are on Father's Day with nowhere to eat. Every other restaurant we tried calling nearby was unable to accommodate us, so we walked to the little Mexican place next door, which turned out to be awesome.
  
  As someone who has worked in the restaurant industry for a long time, there were so many other ways this could have been handled. I would love for someone at Kirin House to explain their definition of a reservation to me because having a reservation at 5:30 and not being served until after 7:00 is completely unacceptable.
  November 22, 2016
• 5 / 5

  By John L
  Address is 1064 Old Peachtree Rd NW, Ste 101, Lawrenceville, GA 30043.
  
  Our new favorite Japanese place. Great food and you have to try the bacon fried rices with your meal!
  August 13, 2016